How to Leverage Producer and Customer Data with Big Data & Analytics
Prior to joining IBM Software Group she was an Associate Partner on the Global Consulting Services team, helping clients define operational strategies to improve call centers, marketing, sales and other customer facing processes/organizations.
Her experience spans life, annuity, retirement, health care, personal, commercial, specialty and workers compensation lines of business. Prior to IBM she was a Director in the Cross Industry Operational Strategy Practice at PwC working across Banking, Financial Markets and Insurance. Andrea began her career at Pepsico where she held a range of roles, including: strategy development, operational planning, new business startups and CFO of non-traditional business.
Her insurance experience spans personal, commercial, life, annuity, retirement, health care, specialty and workers compensation lines of business. Prior to IBM she was Chief Enterprise Architect at California State Automobile Association, Sr. Director of Enterprise Architecture at Health Care Service Corporation, and Chief Architect at Kemper Insurance Companies.
Insurance companies like yours are working to define solutions that support integration across a number of sources to provide a "360 degree view" of producers and policyholders that includes policy, claims, billing, interaction, risk profiles, agent and agency alignment, households and many other attributes.
Register for this webinar to learn how to:
- Deliver near-term value to the business by exposing an initial 360 view across structured and unstructured information
- Augment existing systems and processes to integrate more data than ever before
- Use big data to create flexible service and performance measurement strategies
- Enhance the time to value and time to market of master data management (MDM) implementations
Attend this webinar to learn why putting big data analytics in front of, or alongside your existing or evolving efforts, can help to develop enhanced views and insights more effectively than ever before by using an iterative and interactive approach.